Terms & Conditions

Welcome to SUNMI Bangladesh. These Terms & Conditions (“Terms”) govern your access to and use of the website www.sunmi.com.bd and all products, services, and content provided by SUNMI Bangladesh.

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. About SUNMI Bangladesh

SUNMI Bangladesh is the authorized distributor and retailer of SUNMI smart business devices in Bangladesh, including POS terminals, payment devices, commercial tablets, kiosks, accessories, and related solutions.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian or authorized business representative.

3. Products & Services

All product descriptions, specifications, images, and pricing are provided for informational purposes only and may change without notice. Product availability is not guaranteed.

4. Pricing & Payments

All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated. Payment must be completed before order confirmation. Payments are securely processed through third-party payment gateways. SUNMI Bangladesh does not store payment card details.

5. Orders & Acceptance

Placing an order does not constitute acceptance. We reserve the right to cancel or refuse any order due to availability issues, pricing errors, payment problems, or suspected misuse.

6. Delivery & Shipping

Delivery timelines are estimates and may vary due to location, courier service, or unforeseen circumstances. Risk of loss transfers to the customer upon successful delivery.

7. Returns, Refunds & Cancellations

Returns and refunds are subject to our Refund Policy. Products must be returned in original condition with packaging and accessories unless otherwise specified.

8. Warranty & After-Sales Service

Products may include manufacturer or distributor warranty as stated. Warranty does not cover physical damage, unauthorized modifications, improper use, or normal wear and tear.

9. User Responsibilities

You agree not to misuse this website, attempt unauthorized access, interfere with system security, or use the content for unlawful purposes.

10. Intellectual Property

All content on this website, including text, images, logos, and product names, is the intellectual property of SUNMI Bangladesh or its licensors and may not be used without permission.

11. Third-Party Links

This website may contain links to third-party websites. SUNMI Bangladesh is not responsible for their content or privacy practices.

12. Limitation of Liability

SUNMI Bangladesh shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the product or service involved.

13. Indemnification

You agree to indemnify and hold harmless SUNMI Bangladesh from any claims or damages arising from your use of this website or violation of these Terms.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh.

17. Contact Information

SUNMI Bangladesh – SUNMI Home Mohakhali
SKS Tower, 7 VIP Road, Mohakhali, Dhaka
Phone: +880 13 0049 6120
Email: md.zadid.saniul@sunmi.com

SUNMI Bangladesh – SUNMI Home Dhanmondi
Shimanto Shambhar Shopping Complex, Shop #3052,
3rd Floor, Dhanmondi, Dhaka
Phone: +880 1677-448767
Email: md.zadid.saniul@sunmi.com