Privacy Policy – Digital Partner Hub | Authorised SUNMI Partner in Bangladesh

Digital Partner Hub is the authorised partner of SUNMI (Shanghai SUNMI Technology Co., Ltd., also referred to as “SUNMI”, “we”, “us”), a global provider of smart POS hardware, software, and related services. This Privacy Policy explains how personal data is collected, processed, and protected when you use SUNMI devices, services, websites, and platforms including www.sunmi.com.bd.

1. What Personal Information Is Collected

1.1 Directly Provided Information

SUNMI may collect personal information that you directly provide when interacting with SUNMI services or support. This may include your name, phone number, email address, account details, and business information submitted through SUNMI devices, websites, or service platforms.

1.2 Automatically Collected Information

SUNMI may automatically collect technical and usage data such as IP address, device model, browsing details, operational logs, and system information to ensure functionality, security, and proper performance of SUNMI smart POS devices and services.

The exact scope of data collection may vary by region (for example, North America website policy vs. global device policy) but is always intended to support SUNMI services legally and effectively.

2. Sharing, Transfers & Third Parties

SUNMI and its authorised partners generally do not share personal information with external third parties except under the following circumstances:

• With authorised partners or service providers who assist in delivering SUNMI products and services, under strict contractual data protection obligations.
• When required by applicable laws, regulations, court orders, or legal compliance obligations.

3. Security Measures

SUNMI implements industry-standard security measures, including encryption technologies, secure systems, and access control mechanisms, to protect personal information from unauthorised access, misuse, alteration, or data breaches.

4. Policy Updates

SUNMI’s Privacy Policies may be updated from time to time. Users will be informed of material changes where required, and the latest version will always be published on official SUNMI platforms and authorised partner websites.

5. Contact Information

SUNMI Home Mohakhali
SKS Tower, 7 VIP Rd, Mohakhali, Dhaka
2nd Floor Shop No: 77,82
Phone: +8801300496120
Email: md.zadid.saniul@sunmi.com

SUNMI Home Dhanmondi
Shimanto Shambhar Shopping Complex, Shop #3052,
3rd Floor, Dhanmondi, Dhaka
Phone: +8801677448767
Email: md.zadid.saniul@sunmi.com